Customer Service Sales Specialist Full-time Job2 months ago - Call Center / BPO - Petaling Jaya - 31 views
- Prospecting: Offer insurance / road tax quotations to customer (Engage with customer via phone calls / emails / face to face and walk in customers).
- To retrieve important details from customer to generate quotations & to complete the renewal process.
- Closing sales: Get customer to make payment for our quotations.
- To attend to customer further queries after sales closed.
- Attend to all the sales leads provided by company / new leads.
- To assist customer to solve arising insurance problems and continuous follow up with customer until issue is resolved.
- Liaise with internal departments in order to ensure the renewal processing is smoothly done.
- To achieve monthly sales quota set by management.
- Responsible to keep copies of important document for safe keeping/future reference (hardcopy / softcopy : e.g payment slips)
- Providing correct quotation and explanations for expanding sales.
- Able to absorb new knowledge and updated with the latest information on the products in order to provide quality services and to attend all inquiries by customers.
- Ready to communicate with external agencies (Governments agency and insurance companies)
- Ability to work on selected weekends (based on duty roster)
- Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, any field.
- Required language(s): Bahasa Malaysia, English
- At least 1 year(s) of working experience in the related field is required for this position.
- Applicants must be willing to work in Kota Damansara.
- Preferably Non-Executives specializing in Customer Service or equivalent.
- Full-Time position(s) available.
- Basic pay with good commission structure
Bjak My Sdn Bhd : Petaling Jaya Selangor