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Customer Service Sales Specialist Full-time Job

2 months ago Call Center / BPO Petaling Jaya   31 views
Job Details

Job Responsibility

  • Prospecting: Offer insurance / road tax quotations to customer (Engage with customer via phone calls / emails / face to face and walk in customers).
  • To retrieve important details from customer to generate quotations & to complete the renewal process.
  • Closing sales: Get customer to make payment for our quotations.
  • To attend to customer further queries after sales closed.
  • Attend to all the sales leads provided by company / new leads.
  • To assist customer to solve arising insurance problems and continuous follow up with customer until issue is resolved.
  • Liaise with internal departments in order to ensure the renewal processing is smoothly done.
  • To achieve monthly sales quota set by management.
  • Responsible to keep copies of important document for safe keeping/future reference (hardcopy / softcopy : e.g payment slips)
  • Providing correct quotation and explanations for expanding sales.
  • Able to absorb new knowledge and updated with the latest information on the products in order to provide quality services and to attend all inquiries by customers.
  • Ready to communicate with external agencies (Governments agency and insurance companies)
  • Ability to work on selected weekends (based on duty roster)

Job Requirements

  • Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, any field.
  • Required language(s): Bahasa Malaysia, English
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Applicants must be willing to work in Kota Damansara.
  • Preferably Non-Executives specializing in Customer Service or equivalent.
  • Full-Time position(s) available.

Job Benefits

  • EPF
  • Basic pay with good commission structure
Company Description
Bjak My Sdn Bhd : Petaling Jaya Selangor