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Customer Experience Professional Mandarin Speaker Full-time Job

3 days ago Call Center / BPO Petaling Jaya   6 views
Job Details


Job Responsibility

  • Handling all outbound calls.
  • To exceed customers expectation in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA.


Job Requirements

  • Able to work on Rotating Shift (between 7 am to 4 am), Public Holidays and weekends
  • Fluent in English and Mandarin
  • Must be energetic, positive-minded and good team player
  • Applicants must be Malaysian citizens
  • at least SPM graduate who is interested to start their career in a call center are also encouraged to apply


Job Benefits

  • Various Allowances
  • Attractive Incentives
  • Annual Leave
  • Sick Leave
  • Full Training Provided
  • Subsidized accommodation (if needed)
  • Shuttle service provided based on the specific location
  • Internal Job Posting: opportunity to apply to transfer within Aegis Malaysia or to other Aegis locations worldwide at the discretion of Management.
  • Aegis hires from across the globe so there is an opportunity to interact with people from different cultures and ethnicity (Europe, Asia Pacific, etc)
  • Career Growth & Training Programs:
  • Career Path: Executive > Senior Executive > Specialist > Team Leader > Assistant Manager > Manager
  • iSTAR - System for Appraisal & Rewards - The STAR training is to help Aegis employees to identify their weakness and to develop future leaders for the company.
  • English Training - Aegis provides English training for Aegis employees who would like to improve their communication & business writing skills.
Company Description
Aegis BPO Malaysia Sdn Bhd : Petaling Jaya Selangor